Technical Support Manager
Cambridge, Cambridgeshire, United Kingdom
IQGeo UK Limited
Job Summary The Technical Support Manager will support our Web and Mobile Mapping Software for domestic and international customers. This role joins a dynamic team that enjoys working with complex applications and products that utilize software, GIS, engineering, and problem-solving skills. As an integral part of … the IQGeo Customer Support Team, this key customer-facing role supports IQGeo products for customers in the Utility and Telecommunications markets. This role requires a high degree of autonomy while working with remote teams both internally and directly with customers, and able to troubleshoot technical problems and provide software … solutions, acting as a Subject Matter Expert (SME) for a team of support engineers. Supervisory Responsibilities Will have 3+ direct reports - Technical Support Engineers, Senior Support Engineers Duties/Responsibilities Problem solving skills, providing consulting to clients based on current operational processes and their fit with IQGeo More ❯
Employment Type: Permanent
Salary: GBP Annual
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