3 of 3 Support Manager Jobs in Manchester

Support Desk Manager Up to 45k - 1 day office/4 days remote - Central Manchester Were seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background … service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate will triage incoming tickets, provide first-line support, and escalate issues to development teams as necessary. While not essential, experience with Adobe … Commerce is advantageous, with training and certification opportunities available. The role offers scope to manage small projects, conduct audits for new clients, and support server migrations. This position suits individuals with around three years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support More ❯

Application Support Manager Manchester (Hybrid) Up to 55K We have partnered with a property management company based in Manchester who are on the hunt for an Application Support Manager to join their team. Reporting into the Head of Technology, you'll be leading their growing team and ensure the smooth operation, performance, and ongoing development of … ideal for someone who has strong property management tech skills, alongside having a great personality and team leading skills. What You'll Be Doing: Lead and develop the application support team, fostering continuous improvement and high-quality service . Collaborate across departments to maintain accurate system configuration, data integrity, and security compliance. Drive digital transformation and lead system improvement More ❯

Support Desk Manager - Up to 45k - 1 day office/4 days remote - eCommerce We're seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background … management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support, and escalate issues to development teams as necessary. While not essential, experience with Adobe Commerce is advantageous, with training and certification opportunities available. The role offers scope to manage … small projects, conduct audits for new clients, and support server migrations. This position suits individuals with around three years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. More ❯