Support Officer Jobs in Cardiff

1 of 1 Support Officer Jobs in Cardiff

IT Support Officer

Cardiff, United Kingdom
Cardiff and Vale University Health Board
Job summary Providing 1st line support for clinical and administrative colleagues using IT services, including satellite sites within the community. Being the first point of contact in D&HI for all staff across the organisation in the provision of an IT Service Desk. You should have proven experience in a Service Desk/phone support environment within a … job The IT Service Desk manages more than 10,000 PCs & laptops spread over more than 50 locations in Cardiff and the Vale of Glamorgan receiving more than 300 support calls per day. This role is ideal for someone with general support experience and a high level of inter personal skills, with the ability to discuss a wide … range of complex technical issues with a broad spectrum of Health Board staff, primarily over the phone. You will also assist the existing experienced IT Support Officers with providing low-level account administration via Active Directory and use a wide range of tools for providing solutions to application errors/account management and provide limited training for software and More ❯
Employment Type: Fixed-Term
Salary: £27898.00 - £30615.00 a year
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