2 of 2 Support Officer Jobs in the Midlands

Project Support Officer Office: Leominster Job Type: Permanent, Full-Time (37.5 hours per week) Salary: Competitive + Excellent Benefits About Us At Steatite, we design, manufacture, and support cutting-edge technology that operates in some of the world’s harshest and most critical environments. From the ocean floor to the edge of space, our innovations keep technology … join us, you’ll become part of an organisation that values its people and invests in your success from day one. What you will be doing As a Project Support Officer, you will play a key role in supporting the successful delivery of complex, high-impact projects. Working closely with Project Managers, Technical Leads, and clients, you will … and resourceful, with strong problem-solving skills. Keen to learn and open to developing new skills. Able to manage competing priorities and ensure deadlines are met. Experience in project support or delivery within a technical environment is desirable but not essential. A Project Management qualification would also be helpful but not essential. Why Join Us? At Steatite, we recognise More ❯

understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key … Responsibilities: Technical Support:Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management:Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally.Maintain all technical documentation relating to a customer site. Project Assistance:Collaborate with the … Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support:Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service:Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical More ❯