2 of 2 Support Specialist Jobs in Hackney

Customer Support Specialist

Location
London Borough of Hackney, England, United Kingdom
other company in our space. We are completely profitable and have built an incredible product - just see our G2 reviews! As our Customer Support Specialist, you will be at the centre of the customer experience, providing technical support and collaborating with different teams to improve the product. … Reporting directly into the UK Support team lead, this is an opportunity to join a newly formed team with a clear remit and investment, united by a shared goal: our clients’ success with SourceWhale! Day in the Life Core support responsibilities Owning inbound support conversations in Intercom ...

Remote SaaS Support Specialist

Location
London Borough of Hackney, England, United Kingdom
SourceWhale is seeking a Customer Support Specialist to own inbound conversations in Intercom, troubleshoot complex integrations, and collaborate with Product and Engineering to improve the product. You will communicate clearly across channels and help drive faster resolutions while maintaining a superior customer experience. Join a newly formed ...