3 of 3 Support Team Leader Jobs in Central London

Title: Application Support Team Leader Type: Permanent. Location: London ~ Hybrid Overview: La Fosse have partnered with a not for profit educational organisation who are looking for an Applications Support Team Lead to join on a permanent basis. You would be responsible … forr Technology application support activities including maintenance, administration, 3rd line support, testing and QA. Work closely with the Service Desk to provide 3rd line operational support and to ensure timely and efficient resolution of Technology application-related incidents and service requests and work with … the Product team across any upgrades and new platforms. This role comes with line management and responsibility of a team of 4 Application Support Analysts. Key Responsibilities: Manage the Applications Support Team , ensuring their performance and effectiveness, and addressing issues. More ❯

Sterlings are currently partnered with a Wealth Management Company who are currently seeking an Application Support Team Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications. The team lead … resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the Application Support Manager to produce monthly reports on all agreed targets for the team. Whilst running the team, this person will also act as … Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team within Financial Services, ideally an understanding on trading, middle office. Have experience of people management. Future proof team. Incident management. Dynamic More ❯

Sterlings are currently partnered with a Wealth Management Company who are currently seeking an Application Support Team Lead who will be responsible for leading a team of technical specialists across a range of vendor and internally developed financial applications. The team lead … resolution. The role will also involve ensuring that all SLAs, SLOs and KPIs are achieved, resolve all breaches and work with the Application Support Manager to produce monthly reports on all agreed targets for the team. Whilst running the team, this person will also act as … Incident bridge calls, manage communication to stakeholders, carry out root-cause analysis where appropriate, provide postmortem report and resolution remediation. Requirements; Lead a support team within Financial Services, ideally an understanding on trading, middle office. Have experience of people management. Future proof team. Incident management. Dynamic More ❯