2 of 2 Support Team Leader Jobs in East London

Itrm in Sidcup is looking for a 1st Line Service Desk Team Leader to oversee the support team, ensure quick resolution of client tickets in accordance with Service Level Agreements (SLAs), and maintain high standards of customer service. The role demands a clear … communicator with strong technical knowledge across various technologies. You'll be responsible for mentoring other team members while managing ticket quality and team workloads. Competitive salary and benefits included. #J-18808-Ljbffr ...

Mears Group is looking for a Helpdesk Team Leader in Rainham, London. This role involves managing Helpdesk Operators while ensuring excellent customer service delivery. You'll be responsible for performance reviews and training, alongside administrative support. The ideal candidate should have exceptional customer service and Microsoft Office ...