2 of 2 Support Team Leader Jobs in Leeds

Role Overview We are seeking an experienced Support Team Lead to manage day-to-day operational support activities within an Identity & Access Management (IAM) environment. The role is primarily focused on operational leadership and support team management , while requiring strong … technical IAM expertise across IAM, access management, SailPoint and CyberArk . The successful candidate will be responsible for managing support teams, support queues, workload prioritisation, work allocation, escalation management and ensuring incidents and service requests are resolved within agreed service levels. Key Responsibilities Manage support ...

Solera Corporation seeks a Technical Customer Support Manager in Leeds to lead a team of up to 15 representatives. Your role involves motivating the team, ensuring high customer support standards, and collaborating with other departments. Ideal candidates will have 3-4 years … technical support leadership experience, strong communication skills, and a customer-centric focus. The position emphasizes team development, performance monitoring, and process improvement within an innovative company framework. #J-18808-Ljbffr ...