Support Team Lead
- Location
- Nottingham, England, United Kingdom
Required: Experience as a Support Team Lead within Software environment Expanding Global Software House requires a Support Team Lead with experience leading, mentoring and training a Software Support team to ensure a first-class support solution … customers. The Role: Your key responsibilities will be to manage the support team, providing technical assistance, training and mentoring, as well as managing the team workloads and rotas, etc. You will also ensure that support aligns with agreed SLAs and become ...