12 of 12 Support Team Leader Jobs in the South East

Support Team Leader £37,000 to £42,000 basic salary per annum plus benefits including bonus (approx. 5-10%), pension, 23 days holiday (increasing with length of service), healthcare scheme, incentives and excellent training & development plans etc. We currently have a fantastic opportunity … Support Team Leader to join an industry-leading organisation based in central Reading. Working within a small internal IT team, the IT Support Team Leader will remain hands-on across 1st and 2nd line support, taking ...

award winning and well established provider of business finance. Responsibilities will include: Manage the prioritisation of tasks and workflow throughout the Sales Support Team; Assist with recruitment for the department including planning for probation and initial support for new employees; Mentor and coach individuals … ; Assist with implementing change in a manner that maintains/enhances performance levels. They are looking for an experienced Team Leader to lead, motivate and develop a team to ensure they meet team targets and individual objectives, excel in customer service ...

environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. The Role Reporting to the Senior Global Technical Support Manager, the Team Lead, Technical Support is responsible for the day-to-day direction, performance, and delivery of the EMEA Global Technical … Support Team. This hybrid role combines hands-on support for complex customer issues with operational leadership to deliver consistent, high-quality service and meet team objectives. In this role, you will have the opportunity to: Lead and support the EMEA technical support ...

Infrastructure Solutions within the Hospitality arena, specifically with large hotels & groups across the UK & Europe. We are seeking an experienced and customer-focused Team Lead to lead our Service Desk team. The successful candidate will be responsible for managing daily helpdesk operations, ensuring service levels are achieved, developing … Support team training and development. Required Skills & Experience Essential Previous experience in a Helpdesk Supervisor, Service Desk Team Leader, or Senior IT Support role. Strong customer service and communication skills. Experience managing technical support teams. Solid understanding of: Networking ...

needs of large-scale organisations. In this realm, managed services play a pivotal role by providing enterprise customers with end-to-end IT support, including network and connectivity management, cloud and hosting solutions, cybersecurity, unified communications, and continuous IT support. These services ensure robust infrastructure management, proactive monitoring … resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the 2nd Line Team Leader, your responsibilities will include a mix of proactive monitoring and maintenance, as well as business-as-usual support. In addition to IT support ...

award winning and well established provider of business finance. Responsibilities will include: Manage the prioritisation of tasks and workflow throughout the Sales Support Team; Assist with recruitment for the department including planning for probation and initial support for new employees; Mentor and coach individuals ...

private sectors. Job Description 7 Month Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. … with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation point for complex and high-priority IT incidents. Lead technical investigations and coordinate service restoration ...

provide technical support to clients of Juvo IT and technical oversight and mentoring to the team To meet the Service Desks agreed targets through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk … team this includes maintaining up-to-date and accurate Service Desk records. To have a commercial awareness in relation to client and Juvo IT business risk and to handle each client in relation to their needs. There is a need to be able to work on specific allocated ...

provide technical support to clients of Juvo IT and technical oversight and mentoring to the team To meet the Service Desks agreed targets through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk … team this includes maintaining up-to-date and accurate Service Desk records click apply for full job details ...

through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk team this includes maintaining up-to-date and accurate Service Desk records. To have a commercial awareness in relation to client and Juvo IT business … timescales this may include the need for client site visits as and when required. To provide technical guidance to the small Service Desk team and if required allocate tickets on the Service Desk system taking into consideration the skill-set of each team member, and mentor ...

through identifying problem causes to achieve a quick and permanent solution. To be able to work effectively as part of the Service Desk team this includes maintaining up-to-date and accurate Service Desk records. To have a commercial awareness in relation to client and Juvo IT business ...

Xact Placements Limited in Reading is seeking a Head of 2nd & 3rd Line Support to lead the teams, drive performance, and ensure SLAs are met. You will design and document cutting-edge infrastructure using ITIL principles and best practices, collaborating with the Service Desk Manager to guide incident ...