Service Support Technician
Horsham, West Sussex, South East, United Kingdom
Chess Dynamics Limited
Role Purpose: Joining the CLS team and reporting to RMA Team Leader, the Service Support Technician will be responsible for delivering efficient and effective Survey and repair across the entire Chess portfolio of systems and equipment. The service team is also responsible for the build of Spare components ordered by customers. Key Responsibilities: Assist the RMA team leader … in accordance with agreed metric. Fault finding and evaluation RMA returns and provide feedback via RMA Survey reports. Carry out repairs, servicing and functional testing of RMA field returns. Support in the assembly and testing of customer spares orders. Liaise with CLS, Operations and Quality, resolving issues as required, providing reports and assisting in 8D investigations as required. Assist … leader in maintaining, reviewing, and updating process documentation on a regular basis. Upkeep and maintenance of RMA area, tools, and equipment in line with 6S process. Provide off-site support if required. Other duties as required. Skills & Experience Essential Prior experience in an Electromechanical service and repair environment. Knowledge and use of Electronic test equipment such as DVM and More ❯
Employment Type: Permanent
Salary: £35,000
Posted: