IT SupportTechnician Purpose The role of IT SupportTechnician will lead and manage all day-to-day ICT 2 nd and 3 rd line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The SupportTechnician will liaise with Head Office and School … staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 nd and 3 rd line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond … to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and More ❯
IT SupportTechnician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near Blackfriars and … is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software queries, new laptop setups, and basic troubleshooting. Help onboard new employees by setting up devices and hand holding them through their new … software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication More ❯
Senior IT SupportTechnician (Field Based)/£26,000 £29,000 + Company Benefits/Covering Sussex, Surrey, Essex & Kent Are you an experienced IT SupportTechnician ready to take your next big step? Join a well-established, fast-growing Managed Service Provider offering real career growth and the opportunity to work across a diverse client … base in education and business. This role is perfect for someone with 23 years of hands-on IT support experience who enjoys variety, autonomy, and delivering exceptional service. Whats on Offer? Competitive salary (£26,000 - £29,000, based on experience) Company laptop and phone Paid mileage and expenses covered Life Insurance Work with cutting-edge tech across varied environments … Join a friendly, supportive team that values relationships over sales Genuine opportunities for progression and development Key Responsibilities of the Senior IT SupportTechnician: As a field-based Senior IT SupportTechnician, youll be the go-to expert for multiple clients, tackling everything from day-to-day support to infrastructure installations. Youll work across a More ❯
We are seeking a proactive and customer-focused IT SupportTechnician to join our Managed Service Provider (MSP) team. The successful candidate will provide technical support and troubleshooting to multiple clients, ensuring their IT systems and security run efficiently and securely. Key Responsibilities Provide remote and on-site IT support to clients, resolving technical issues promptly. … Manage service desk requests, prioritizing and escalating, as necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Support Microsoft 365, email configurations, and cloud-based services. Troubleshoot network connectivity, firewalls, and VPN issues. Perform regular system monitoring, patching, and updates to ensure security compliance. Maintain documentation on client IT environments and solutions provided. Collaborate with the … MSP team to optimize IT operations and enhance service delivery. Skills & Qualifications Previous experience in IT support, ideally in an MSP or multi-client environment. Proficiency in Windows, macOS, and possibly Linux operating systems. Strong knowledge of networking, Active Directory, and Microsoft 365 administration. Experience with remote monitoring and management (RMM) tools. Excellent problem-solving and communication skills. Ability More ❯
IT SupportTechnician ?" UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT SupportTechnician to work within the UK division of the business. This role offers a self-starting candidate the ability to … support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT SupportTechnician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental … information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment More ❯
Senior Desktop SupportTechnician (onsite) page is loaded Senior Desktop SupportTechnician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior Desktop SupportTechnician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of London … based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and equipment queries More ❯
W1H, Bryanston and Dorset Square, Greater London, United Kingdom Hybrid / WFH Options
LocalJobs4U
About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT SupportTechnician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical … skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT SupportTechnician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating software applications and ensuring system security compliance Supporting More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General IT support – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as well as fixing … them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/insurance. Sound like a More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General IT support – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as well as fixing … them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/insurance. Sound like a More ❯
1st/2nd Line SupportTechnician – London A 1st and 2nd Line SupportTechnician is required by an Insurance business in London to support their users in a fully cloud-based environment. We are looking for a customer service-driven person with a good attitude to join the team supporting users at all levels across … days per week in their London office. Technology includes: Azure O365 Active Directory INTune SQL Your role will include: Laptop builds Creating users Onboarding/offboarding General IT support – 1st line and 2nd line Exchange & email configuration Incredibly important is your ability to communicate with users at all levels, to understand their problems and empathise as well as fixing … them. This is a people-based role for a technically proficient professional. This is an excellent opportunity for someone with 1st and/or 2nd line support experience to work for a supportive organisation in a small team where you will learn fast. It is also an opportunity to get experience within financial services/insurance. Sound like a More ❯
Onsite & Remote IT SupportTechnician ________________________________________ Location: Central London Salary: £35,000 ________________________________________ About the company Our client is a well-established Managed Service Provider based in Central London. Position Overview You'll be the primary point of contact for clients, providing both on site and remote support. This role is for someone who enjoys both desk work and outgoing … meeting clients. Responsibilities * Client Interaction: Engage directly with clients, offering solutions and support for IT-related issues. * Project Management: Oversee projects from initial diagnostics to final resolution, including onboarding/offboarding staff, and conducting inductions. * Technical Mastery: Handle desktop, application, and network support, including installation of networking equipment like switches, routers, and firewalls. * Networking Expertise: Work with TCP …/IP, VLANs, and various networking hardware-ideally UniFi, Aruba, and Cisco. * Collaborative Troubleshooting: Work alongside third-party technical teams to support PDQs and ePOS systems, with ample training provided. Candidate Requirements Essential Skills and personal qualities * Communication Pro: Exceptional written and verbal communication skills. * Tech Savvy: Experience with managing both PCs and Macs in a business environment. * Cloud More ❯
We are looking for a motivated and enthusiastic Apprentice IT SupportTechnician to join our IT team. This is an exciting opportunity for someone eager to start a career in IT and gain hands-on experience while studying towards a nationally recognised IT qualification. Role Provide first-line technical support to staff for hardware, software, and network … configure IT equipment including PCs, laptops, printers, and mobile devices Monitor and maintain IT systems and networks Assist with user account creation, password resets, and basic user administration Log support tickets and update them in the helpdesk system Support the rollout of new applications and system Escalate complex issues to senior technicians as needed Follow IT policies and … there to ensure they get the most from their programme. The role offers long term security and the opportunity to progress into a permanent position. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday, 09:00 to 17:00. Expected Duration 1 Year 3 Months Positions Available 3 Closing Date Friday More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
IT SupportTechnician £35,000+ Training + Progression + Hybrid Working + Bonus + Benefits Holborn, Central London (Commutable from: Notting Hill, Brixton, Hammersmith, Ealing, Hackney, Stratford, Greenwich, Wimbledon, Richmond, Croydon, Watford) Do you have IT/Desktop or Systems support experience looking to work for a nationally-prestige business offering a technically advanced role coupled with … will have progression opportunities alongside a great benefits package. This highly successful and long-standing company have huge financial backing. This is reinvested into their Tech and Infrastructure to support future growth. You will be based out of a fully equipped and impressive office on a Monday - Friday days basis. You will be responsible for all IT support ranging from Desktop, Hardware, Software and Microsoft package configurations. This position would suit an IT Technician, looking for a stable permanent role, a well-known environment and competitive benefits. The Role: IT Support and Operations for main site. Desktop, Systems and Software Analyst. Monday - Friday office based (35 hours). The Person: IT Background. Technical SupportMore ❯
Employment Type: Permanent
Salary: £35000/annum Training + Progression + Benefits
Bidborough House 38-50, Bidborough Street, London, England
UNIVERSITY COLLEGE LONDON
period of their apprenticeship, ISD will aim to give each apprentice an opportunity to gain experience in as many teams as possible. Some examples of responsibilities are described below: Support Operations and Administration Review the statement of work and ensure the deliverables are clear and precise, liaising with the requestor if more information is needed Examine and analyse the … deliver the statement of work Contribute to and amend requirements either in the context of the waterfall methodology or the agile methodology, using technical expertise and best practice IT Support, Networking Systems Management Work as part of a team delivering UCL’s primary customer support service to resolve incidents and queries from students and staff To provide support for computer desktops, mobile devices, audio visual & multimedia equipment, printers, and other equipment used by academic staff, administrative staff and students To develop the skills to support and develop the university’s core IT systems – networking, telephony, and other technologies Use industry standard tools and techniques to support these activities – Jira, Miro, xurrent, ITIL Messaging and Collaboration More ❯
AV/Conference Technician | 5 days in office We’re working with one of the most prestigious US law firms to find an experienced, service-focused AV/Conference Technology Specialist for their London office. This is a fantastic opportunity to join a high-performing team delivering white-glove support for high-profile meetings, depositions, training sessions, and … in-class service. What You'll Be Doing: Acting as the first point of contact for all tech needs in the Conference Centre – from AV setups to hybrid meeting support (Zoom, Teams, WebEx). Managing day-to-day AV operations, ensuring rooms are fully prepped and systems are running smoothly. Supporting presentations, depositions, client events, and internal training with … etc.). Staying up to date with emerging AV tech and systems like Crestron, Qsys, and Dante. What We're Looking For: Strong background in AV/Conference Room support within a law firm, professional services or high-end corporate environment. Excellent customer service skills – you’ll be working closely with senior stakeholders who expect a premium experience. A More ❯
AV/Conference Technician | 5 days in office We’re working with one of the most prestigious US law firms to find an experienced, service-focused AV/Conference Technology Specialist for their London office. This is a fantastic opportunity to join a high-performing team delivering white-glove support for high-profile meetings, depositions, training sessions, and … in-class service. What You'll Be Doing: Acting as the first point of contact for all tech needs in the Conference Centre – from AV setups to hybrid meeting support (Zoom, Teams, WebEx). Managing day-to-day AV operations, ensuring rooms are fully prepped and systems are running smoothly. Supporting presentations, depositions, client events, and internal training with … etc.). Staying up to date with emerging AV tech and systems like Crestron, Qsys, and Dante. What We're Looking For: Strong background in AV/Conference Room support within a law firm, professional services or high-end corporate environment. Excellent customer service skills – you’ll be working closely with senior stakeholders who expect a premium experience. A More ❯
Flexible Support AV Technician We are looking for ahighly adaptable and motivated individual with a passion for onsite AV support, you will have the opportunity to build on your skills working at numerous client sites across London and potentially Cambridge and Oxford on Business as Usual (BAU) support and events. This is a fantastic opportunity to … develop and grow your career in a dynamic and supportive environment in the role of Flexible Support Technician. Main Purpose of Position To provide customer-facing BAU support across the Companys client business units and outside clients in the safe and correct preparation, implementation, and operation of all aspects of all audio-visual, video conference, display, and presentation … the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the Service Delivery team to provide support on client sites for general BAU AV support and Events support where required. To operate and support presentations, conferences, collaboration, and associated control systems. Setting up More ❯
AV SupportTechnician/Audio Visual Support Analyst A fantastic opportunity has arisen for a AV SupportTechnician/Audio Visual Support Analyst to join our London based global Law firm on a permanent basis. AV SupportTechnician/Audio Visual Support Analyst Summary: This is an excellent opening for an … AV SupportTechnician, for a chance to work with a leading brand and learn lots on the job. Specialising in Audio Visual, Video Conferencing and Unified Communications solutions. AV SupportTechnician/Audio Visual Support Analyst Key Responsibilities: • Provide 1st/2nd line troubleshooting for AV systems globally • Conduct daily morning meeting room testing • Hosting … remote meeting and webinar, including set up and management of polling, Q&A and breakout rooms • Event Support- preparation/rehearsals/live event management AV SupportTechnician/Audio Visual Support Analyst Attributes/Skills: • Experience with supporting the following technologies: o Microsoft Teams Rooms (Crestron, Polycom, Logitech) o AV Peripherals – Shure, Q-SYS, Biamp More ❯
AV SupportTechnician/Audio Visual Support Analyst A fantastic opportunity has arisen for a AV SupportTechnician/Audio Visual Support Analyst to join our London based global Law firm on a permanent basis. AV SupportTechnician/Audio Visual Support Analyst Summary: This is an excellent opening for an … AV SupportTechnician, for a chance to work with a leading brand and learn lots on the job. Specialising in Audio Visual, Video Conferencing and Unified Communications solutions. AV SupportTechnician/Audio Visual Support Analyst Key Responsibilities: • Provide 1st/2nd line troubleshooting for AV systems globally • Conduct daily morning meeting room testing • Hosting … remote meeting and webinar, including set up and management of polling, Q&A and breakout rooms • Event Support- preparation/rehearsals/live event management AV SupportTechnician/Audio Visual Support Analyst Attributes/Skills: • Experience with supporting the following technologies: o Microsoft Teams Rooms (Crestron, Polycom, Logitech) o AV Peripherals – Shure, Q-SYS, Biamp More ❯
If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital SupportTechnician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities. Role Key Responsibilities: Provide first-line … technical support to staff and students, addressing issues related to hardware, software, and digital services. Assist with the maintenance and troubleshooting of IT systems, networks, and digital platforms. Install and configure new hardware and software as required. Ensure that all IT equipment and systems are running efficiently and securely. Assist with the management of user accounts, permissions, and security … settings. Support digital learning tools, including Learning Management Systems (LMS), video conferencing platforms, and collaborative tools. Provide training and guidance to end-users on how to use various IT systems and applications effectively. Monitor and report on system performance, identifying and resolving issues proactively. Assist with regular backups and updates of systems and software. Document and track technical issues More ❯
Field Operations SupportTechnician (North of UK) At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. … impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient is seeking to recruit a Field Operations SupportTechnician to join our growing team to cover the North of the UK. This role is essential in supporting our Senior Field Service Technicians with the installation, maintenance … efficient transportation of goods and parts, and perform basic maintenance tasks on our devices. If you're a hands-on, detail-oriented individual with a knack for providing exceptional support, we want to hear from you. Opportunity is remote field role based in the North of the UK. Maintenance and Repairs - Perform routine maintenance tasks on Quadient's Smart More ❯
Job Title: Flexible SupportTechnician (AV) Location: Multiple Client Sites Across London Type: Permanent Salary: £37,500 - £40,000 Overview: We’re looking for a dynamic Flexible SupportTechnician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits … to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventative maintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field service work when not assigned to a … specific site Maintain toolkit, inventory, and certifications What You’ll Need: 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship) Strong troubleshooting skills across AV, control systems, and basic networking Excellent interpersonal and communication skills Valid UK driver’s license and passport AVIXA CTS (preferred or willingness to obtain—training provided) Tech More ❯
Job Title: Flexible SupportTechnician (AV) Location: Multiple Client Sites Across London Type: Permanent Salary: £37,500 - £40,000 Overview: We’re looking for a dynamic Flexible SupportTechnician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits … to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventative maintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field service work when not assigned to a … specific site Maintain toolkit, inventory, and certifications What You’ll Need: 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship) Strong troubleshooting skills across AV, control systems, and basic networking Excellent interpersonal and communication skills Valid UK driver’s license and passport AVIXA CTS (preferred or willingness to obtain—training provided) Tech More ❯
Job Title: Flexible SupportTechnician (AV) Location: Multiple Client Sites Across London Type: Permanent Salary: £37,500 - £40,000 Overview: We're looking for a dynamic Flexible SupportTechnician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits … to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventative maintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field service work when not assigned to a … specific site Maintain toolkit, inventory, and certifications What You'll Need: 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship) Strong troubleshooting skills across AV, control systems, and basic networking Excellent interpersonal and communication skills Valid UK driver's license and passport AVIXA CTS (preferred or willingness to obtain-training provided) Tech More ❯
Job Title: Flexible SupportTechnician (AV) Location: Multiple Client Sites Across London Type: Permanent Salary: £37,500 - £40,000 Overview: We’re looking for a dynamic Flexible SupportTechnician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits … to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventative maintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field service work when not assigned to a … specific site Maintain toolkit, inventory, and certifications What You’ll Need: 3+ years in AV/VC support, field service, or installation (junior applicants welcome under mentorship) Strong troubleshooting skills across AV, control systems, and basic networking Excellent interpersonal and communication skills Valid UK driver’s license and passport AVIXA CTS (preferred or willingness to obtain—training provided) Tech More ❯
