2 of 2 Support Technician Jobs in North Yorkshire

Apprentice IT Support Technician for successful company located in Malton. The role is to provide hands-on support for ID card printers, general office IT systems, and the installation and maintenance of turnstile access systems. Role Install, configure, and maintain printers; provide user support and troubleshooting as needed Deliver day-to-day IT support for … permanent employment on successful completion of the apprenticeship This will be reviewed regularly throughout the apprenticeship and a decision made prior to completion and achievement Apprenticeship Standard Information communications technician (level 3) Training Provider CRAVEN COLLEGE Working Week Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Wednesday, 16th … ID cards. Working closely with our valued network of resellers, we offer specialist ID solutions that are used across a wide range of industries. Our innovative digital access solutions support venues & events throughout the world. More ❯

Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault-find and rectify problems effectively. Track More ❯