2 of 2 Support Technician Jobs in North Yorkshire

1st Line Support Technician York (YO26) £26,500 pa Invigorate Recruitment is working with its client a leading UK training provider. They are seeking an enthusiastic and passionate person to join their Digital team as a 1st Line Support Technician. As the 1st Line Support Technician, you will work on a variety of projects with … a small team allows team members to get involved and make a real difference in the company. Key Responsibilities of the 1st Line Support Technician: Capturing, managing and completing IT support tickets Answering phone and providing support (can be remote desktop support) Research/Quoting/Ordering of IT equipment Updating and maintenance of IT … and supplies for multiple-departments Fault finding and diagnostics Hardware maintenance & upgrades Managing user accounts across various systems QA Testing of new systems Skills & Experience of the 1st Line Support Technician: Good communication skills; both verbal and written Extremely organised Experience in Windows & Mac OS Knowledge of Unix/Linux is preferable Ability to research problems independently and More ❯

We are looking for a reliable and technically skilled Digital Support Technician with a focus on Systems Management to support our healthcare organisation's digital infrastructure. This role combines end-user support with proactive system administration to ensure critical healthcare systems remain secure, operational, compliant and fit for purpose. Role Provide IT support for healthcare … staff across clinical and administrative departments Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform) Support and develop the systems used by clinicians Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices Utilise systems management tools such as Google Analytics, or similar for monitoring and asset control … Ensure endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies Support hardware lifecycle management, including imaging, asset tagging Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary Assist in the preparation for audits by maintaining accurate and up-to-date documentation Training Digital Support Technician Level 3 (A More ❯