6 of 6 Support Technician Jobs in the East Midlands

join an established and growing technology business that has been supporting thousands of retailers across the UK for over 25 years. As a Hardware Support Technician, you'll play a vital role in ensuring industry-leading EPoS systems are built, tested and prepared to the highest standards before … reaching customers. Hardware Support Technician's Key Responsibilities: Build, configure and thoroughly test touchscreen EPoS systems, tills and peripherals ready for customer installation. Prepare equipment including scanner configuration, disk imaging and hotkey setup to ensure systems are installation-ready. Manage hardware stock, including allocating serial numbers, completing stock ...

Support Technician – Derby – up to £35,000 An exciting opportunity has arisen for a motivated IT Support Technician to join a growing and forward-thinking organisation in Derby. Working within a busy and dynamic environment, you'll play a key role in supporting the company … full pay Pension contributions matched up to 5% Private medical and dental cover Reduced-rate gym membership Key Responsibilities Provide first-line technical support and resolve user issues efficiently Diagnose and troubleshoot hardware, software, networking, and business system problems Prepare, configure, and recover equipment for new starters and departing ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. Role Provide … first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user ...

Apprentice ICT Technician providing first-line IT support to customers and staff, assisting with hardware, software and network issues while gaining hands-on experience and working towards the Level 3 Information Communications Technician qualification. Role Provide first-line technical support to customers and internal users … resolve hardware, software and network issues, escalating where appropriate. Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices. Support users with day-to-day IT tasks such as password resets, software installations and account management. Log and document technical issues and resolutions accurately using ...

Summary Provide first and second-line technical support to end users, ensuring the timely resolution of IT incidents and service requests. Support desktop hardware, software, user accounts, networks, and business applications while delivering excellent customer service and maintaining agreed service levels. Key Responsibilities 1st Line Support Act as the first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and account-related issues. Reset passwords and unlock user accounts. Install standard software and configure user devices. Escalate unresolved ...

Support Operative (Level 1) Daventry strictly office based £27K-£30K, depending on experience Full time, temp to perm PLEASE READ THE JOB ADVERT FULLY BEFORE APPYING We need a new IT Support Operative for a call centre in Daventry. You'll be office based, taking inbound calls … rota so you'll need to flex your start/finish times sometimes. You MUST have: Some service desk/IT level 1 support experience CompTIA ideally A basic grasp of Active Directory Why bother applying: £27K-£30K Weekly pay via SolviT Recruitment Excellent facilities A managing director ...