2 of 2 Synology Jobs in England

apply. Job Description Resolve escalated incidents efficiently within the SLA. Provide detailed diagnosis and documentation for issues. Deploy, configure, and maintain systems: Windows, macOS, O365, Azure, Entra?ID, Exchange, Synology, Ubiquiti, Tailscale, 3CX, MDM. Support hardware, networking, VPNs, printers, peripherals, and server/workstation breakdowns. Consult L3 experts when encountering complex or undefined issues. Drive knowledge transfercreate KB (HTL) articles … and deploying commonly used SaaS platforms such as Adobe Creative Cloud, Microsoft Office, Dropbox, OneDrive, and Sharepoint?. Familiarity with a range of products and software from vendors, including: Synology DrayTek Ubiquiti/UniFi 3CX ZeroTier/Tailscale (and/or comparable SD-WAN VPNs) Mosyle (or a comparable MDM solution) Confident understanding of IP networking concepts, including designing, installing More ❯

Linux and macOS administration. Familiarity with VFX and editing software: Flame, Baselight, Nuke, Houdini, Maya, Adobe CC, etc. Experience with render farm management (Deadline) and storage solutions (Qumulo and Synology). Calm under pressure, solutions-focused, and comfortable balancing support with longer-term development. Scripting and automation skills (Python/Bash) a plus. What we offer: A friendly, ambitious team More ❯