of routine process changes and system enhancements with oversight from senior IT resources. Understand project management methodology and the role of the business analyst in the software development lifecycle. Develop and maintain business relationships with key business users and managers within their sphere of responsibility. Requirements: Number of More ❯
Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems Manager and ITSM Admin team to ensure accurate configuration of workflows in the ITSM system. Training and Support: Provide training and support to team More ❯
Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems Manager and ITSM Admin team to ensure accurate configuration of workflows in the ITSM system. Training and Support: Provide training and support to team More ❯
