1 of 1 Systems Engineer Jobs in Jersey

that, it transitions to a hybrid model: 3 days in the office and 2 days working from home. Salary is £40k-£53k About the role The IT Support Engineer, located in the Jersey office, will primarily provide on-site support while also contributing expertise to the global Service Delivery team. This role includes managing technical incidents and service … manage escalations and assist in resolving complex technical issues. Ensures local IT support activities meet user requirements and align with overall system functionality. Maintains and supports office-specific IT systems, including servers, networking hardware, and peripheral devices. Escalates critical issues to Systems Engineers or senior IT leadership as needed to uphold system uptime and performance. Safeguards the security … and integrity of local IT systems, including overseeing backups and monitoring security protocols. Tracks service levels for incidents and requests, ensuring compliance with established SLAs. Manages and updates the asset register, ensuring accurate recording and oversight of all hardware within the Jersey office. Acts as the primary escalation point for unresolved IT issues within the Jersey location. Supports the More ❯