System Support Engineer
Norwich, England, United Kingdom
identifi Global Resources
per week, Monday–Friday (occasional weekend work may be required) About the Role We’re recruiting a System Support Engineer to join the Digital IT Services and Systems Department within the NHS. You’ll work as part of a dedicated team responsible for supporting and maintaining hardware, core systems, web services, applications, operating systems, and … key role in monitoring incidents, ensuring timely resolution of issues, and proactively identifying opportunities for service and process improvements. Key Responsibilities Provide technical support for a wide range of systems, applications, and hardware. Monitor and manage incidents, ensuring efficient and effective resolution. Support and mentor 1st Line Service Desk team members through knowledge sharing and skill transfer. Deploy, configure … . Recommend system and service improvements to enhance overall performance. Ideal Candidate Previous experience in an IT Support/System Support/Technical Support role. Confident troubleshooting hardware, operating systems, and network-related issues. Excellent communication and teamwork skills. Full UK driving licence and willingness to travel between sites. (Vehicle Provided) This is a fantastic opportunity to play a More ❯
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