Software Support Engineer
Cowes, Isle of Wight, South East, United Kingdom
Deerfoot Recruitment Solutions
46k + bonus + healthcare + pension + 25 days holiday Permanent | 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customer service and want to play a key role in supporting advanced software solutions used worldwide, this is the opportunity … high-quality support to end-users and engineers as they deploy, operate, and get the most from mission-critical software. You'll proactively troubleshoot, deliver training, and ensure software systems are healthy, efficient, and secure. Key Responsibilities Provide expert support, troubleshooting and guidance for end-users and engineers (remotely, by phone, or onsite) Reproduce, diagnose, and resolve software/… releases and technologies Travel internationally as needed to support customers and colleagues Key Skills & Experience 3+ years' experience supporting, troubleshooting, and deploying software solutions Solid background in software and systems engineering Proficient in Microsoft OS setup/troubleshooting, relational databases, networking, and common protocols Strong working knowledge of Microsoft Office suite Analytical, methodical approach and strong problem-solving More ❯
Employment Type: Permanent
Salary: £45,000
Posted: