2 of 2 Systems Management Server (SMS) Jobs in the South East

manually and via the dialler and answer inbound calls to collect amounts past due and set affordable repayments. Communicating with customers via digital channels (SMS, email and chat) Working with customers who may be facing financial difficulties and working with them to come up with a solution. Making informed decisions More ❯

Marketing, Creative, Development and Customer Experience teams. You’ll lead the day-to-day operation of both BAU and lifecycle communications across email and SMS, oversee our customer segmentation strategy, and own the ongoing optimisation of our newly launched loyalty program. You will champion data-led decision-making, turning customer … against monthly revenue and retention targets by driving performance across CRM KPIs. Oversee execution of BAU, campaign, and automated lifecycle communications across Email and SMS (Klaviyo and Yotpo), ensuring alignment with the global marketing calendar. Lead segmentation strategy and personalisation efforts, using customer data to deliver relevant, impactful messaging that … platforms is a plus. Highly proficient in campaign setup, email communications, customer journey mapping, and dynamic functionality. Strong attention to detail. Proven project management abilities. Excellent problem-solving skills. Enthusiastic self-starter with a hunger to learn. Strong planning and organisational skills. Culture & Benefits Everything we do at More ❯