System Support Engineer
- Location
- Cambridge, England, United Kingdom
provide front‐line technical support, incident management, software maintenance coordination, and proactive system monitoring for Ubisense real‐time location and smart factory systems deployed at major customers. The Support Analyst will become an expert in Ubisense RTLS installations, support processes, product behaviour, logging … analysis, problem report creation, and remote access mechanisms. Key Responsibilities Expert support of Ubisense hardware, software and systems to internal and external customers Participate in on‐call rota to support customers in Europe and the US Plan, setup and maintain customer SmartSpace instances on premise ...