2 of 2 Systems Support Jobs in the North West

summary We are looking to recruit two Digital Systems Support & Training Officers (DiSSTOs) to join our team. The first vacancy has become available following the promotion of the previous post holder and will support the business-as-usual Electronic Prescribing and Medicines Administration (ePMA) functionality within inpatient … services. The second vacancy has arisen to support the implementation of the Electronic Prescription Service (EPS). Both roles will work within a supportive multi-disciplinary team made up of Systems Specialists and Clinical staff. These posts are offered on an 18-month fixed-term basis. These positions ...

establish a fully automated and intelligent supply chain globally. Responsibilities: Conduct in-depth troubleshooting and resolution of complex technical issues escalated from L1 support, including system anomalies, performance bottlenecks, and integration failures Prepare detailed technical case studies and solution documentation, and continuously improve the team knowledge base Collaborate … system upgrades, working closely with R&D, product, and other departments to clearly describe the root cause of issues (involving databases, systems, or application logic) and drive problems to resolution Provide customer support and knowledge transfer, offering necessary technical training and guidance to internal L1 teams and customers ...