3 of 3 Systems Support Jobs in the West Midlands

Job summary The Pathology IT Systems Support Officer provides essential technical and desktop support for the pathology IT systems across Black Country Pathology Services (BCPS). Reporting to the Pathology IT Service Lead, the post holder supports the day-to-day operation, maintenance, and development of key systems such as Clinisys WinPath Enterprise, SampleNet, Path … Manager, and ICE Order Comms. This role involves first-line helpdesk support, system monitoring, user account management, and troubleshooting of complex IT issues. The officer will also assist with system upgrades, data integrity checks, and reporting, while liaising with internal teams and external suppliers to ensure seamless service delivery. Strong communication, analytical skills, and a proactive approach to problem … solving are essential for success in this dynamic and evolving environment. Main duties of the job The post holder will be a lead desktop and technical support within Pathology IT. Providing systems support for the Pathology laboratory system. To perform investigation of IT system malfunction, integration support, small systems advice and policies, together with maintaining More ❯

Data Systems Support - Full Time | In-Office | Up to £29,000 | Aston, Birmingham Are you detail-driven with strong data management skills? We're looking for a Data Systems Support professional to join a fast-growing wholesale business in Aston, Birmingham. Role Overview: You will ensure customer, supplier, product, and pricing data is accurate and up … to date, supporting seamless operations across departments. Your role includes handling data queries, providing system user support, and helping improve data processes within an ERP system (OrderWise). What You Need: Excellent numeracy and attention to detail Experience working with large volumes of data in ERP systems (FMCG experience is a bonus) Advanced Excel skills essential; Power Query More ❯

A leading global technology provider is seeking an experienced Security Systems Support Specialist to join their dynamic technical team. This role focuses on delivering expert support for advanced CCTV and integrated security solutions across a broad portfolio of commercial clients. Key Responsibilities Provide remote and on-site technical support for commissioning, maintenance, and troubleshooting of CCTV … systems. Assist field teams with installation and configuration of surveillance technologies in line with operational standards. Perform remote diagnostics and health checks to ensure optimal system performance. Support reactive service calls, identifying and resolving technical faults efficiently. Manage and process CCTV footage requests for investigative purposes. Maintain thorough documentation of technical activities and resolutions. Skills & Experience Prior experience as … a 2 nd line IT support helpdesk role alongside someone who understands internal networks and can help to coordinate on site engineers Technical qualification in IT related field Ideally proven experience with CCTV, EAS, RFID, or access control systems. Strong analytical and problem-solving skills with a hands-on approach. Proficiency in English at an advanced level. The Offer More ❯