Lead Service Designer
- Hiring Organisation
- Capgemini
- Location
- City and Borough of Birmingham, United Kingdom
- Employment Type
- Full Time
experience You are a confident, strategic design practitioner with experience leading complex programmes and multidisciplinary teams. You bring a strong blend of business acumen, systems thinking, human centred design craft, client leadership, and delivery discipline. Essential- • Experience leading service design through full lifecycle including piloting and live operation … facilitation skills: you can design and run workshops, design sprints, and co-creation sessions with confidence • Fluency in service design methods: blueprinting, journey mapping, systems mapping, proposition development and experience managing and leading multidisciplinary teams, with strong feedback and performance development instincts • Comfort operating in the gap between design ...