Second Line Technical Support Advisor
Carlisle, England, United Kingdom
Grain Connect Limited
Proven experience in a 1st or 2nd line technical support role in a call centre environment Proficient with tools like, ping, traceroute and remote access software Proficiency in TCP / IP, DNS, DHCP, NAT, and routing basics Experience with CRM / ticketing systems (e.g., Zendesk, ServiceNow) Knowledge of common home and business … Grain Connect Ltd is subject to satisfactory references and other verification checks (including basic DBS check where applicable) that may be a requirement of your role. Reference and / or other verification requirements applicable to your post will be advised to you during the recruitment process. Dedicated to fostering inclusivity and diversity, our company takes pride in our More ❯
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