Support Engineer
Coventry, West Midlands, United Kingdom
Queen Square Recruitment Limited
support for end-user hardware, software & applications Manage end-user incidents from identification to resolution Install and configure Windows 11 & M365 applications Troubleshoot TCP / IP networks, VPNs, WiFi, DHCP, DNS Liaise with vendors (HP / Dell) for hardware issues Work with … problem management Maintain SLAs and uphold high service quality standards ?? Required Skills & Experience: Windows 11 support (MCP certification preferred) Microsoft 365 apps admin / support Hardware troubleshooting (Dell Latitude, Optiplex, Precision) HP network printers, JetAdmin, Managed Print Servers L1 support for AV and video conferencing tools Strong TCP / IP, DHCP, DNS, VPN knowledge ITIL Foundation (Incident / Problem Practitioner a bonus) Minimum 3 years in complex IT environments Proactive and customer-focused with strong communication More ❯
Employment Type: Contract
Rate: £220 per day
Posted: