record in their industry. Start asap during Summer 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st / 2nd line level. Escalating more complex issues to 2nd / 3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging … and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting IT projects including software / hardware upgrades + rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading / managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile … Devices (iPads / iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL / Fibre / 3G / 4G). Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical / Dental + Training & Professional Development More ❯
Summer 2025. Key experience + responsibilities will include: Resolving IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software / hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party … suppliers. Using IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads / iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL / Fibre / 3G / 4G). Benefits More ❯
Ensure compliance with IT policies, procedures, and security best practices Participate in projects such as upgrades, rollouts, and office setups Qualifications Strong experience with Microsoft technologies (Windows 10 / 11, Office 365, Active Directory) Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN) Experience using remote support tools (e.g., TeamViewer, RDP … mindset Willingness to learn and adapt to new technologies Desired skills Experience with MacOS or Linux Knowledge of cloud services (AWS) Scripting knowledge (PowerShell, Bash) Certifications (CompTIA A+ / Network+, Microsoft MCP / MCSA, etc.) Experience IT support experience, including at least 1 year at Level 2 Benefits Collaborative working environment - we stand shoulder to shoulder … will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive More ❯
to other brands is a plus. Troubleshooting and Problem Solving: Diagnosing and resolving network issues, including hardware, software, and connectivity problems. Technical Proficiency:Deep understanding of network protocols (TCP/IP, DNS, DHCP), network hardware (routers, switches, firewalls), and network operating systems. Documentation and Reporting: Creation & Maintenance of accurate network documentation, including diagrams, configurations … be able to visit the maximum number of Littlefish clients. Desirable Extras Microsoft Ecosystem Awareness:Familiarity with Microsoft 365, Azure Networking, and security concepts is highly beneficial Helping / Defining good security and BC / DR plans with clients. Executing test plans and documenting the findings. Efficiency & Automation:With an eye on the future, keen to … over 16000 expert-led online tutorials to enhance and achieve your personal and professional goals. Healthcare cash plan. This will give you access to online GP appointments, 24 / 7 access to qualified counsellors and cash back against a range of general healthcare Casual dress policy Company Pension Scheme Company social events 25 days annual leave plus public More ❯
