Technical Support Analyst
Deeside, Clwyd, United Kingdom
Reed Technology
in relation to Broadband & Hosted Telephony. To take responsibility of the issue through to resolution, providing proactive and regular progress updates to internal / external customers. Build and Provision VoIP Orders for customers. Provisioning and installing hardware. Provide product training to customers. To provide day to day product … hours support to customers on a rota basis (optional) Skills & Knowledge Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP / IP, DNS, VPN's & Router configuration Hosted / IP Telephony systems & SIP Trunks Excellent Customer More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 26,750 Annual
Posted: