4 of 4 TCP/IP Jobs in Portsmouth

Conduct regular ticket audits and call monitoring to ensure a high standard of customer service and technical accuracy. Reporting: Generate and analyse weekly / monthly performance reports (KPIs) to identify trends, such as recurring technical faults or training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge … Experience: Previous experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Knowledge: Proficient in supporting Windows / macOS environments, Microsoft 365, Active Directory, and basic networking (TCP / IP, VPNs). ITIL Framework: A solid ...

Conduct regular ticket audits and call monitoring to ensure a high standard of customer service and technical accuracy. Reporting: Generate and analyse weekly / monthly performance reports (KPIs) to identify trends, such as recurring technical faults or training gaps. Knowledge Management: Maintain and expand the Service Desk Knowledge … Experience: Previous experience in a Team Lead, Senior Analyst, or Supervisory role within an IT support environment. Technical Knowledge: Proficient in supporting Windows / macOS environments, Microsoft 365, Active Directory, and basic networking (TCP / IP, VPNs). ITIL Framework: A solid ...

high-availability configurations* Deploy and support FortiADC load balancers, including application delivery, traffic distribution, and high-availability designs* Configure and manage Dell L2 / L3 switching environments, including VLANs, trunking, and inter-VLAN routing* Design and maintain core routing architecture using protocols such as OSPF* Provide secure … Ensure resilient and redundant network designs aligned to production requirements* Fortinet Firewalls (FortiGate)* FortiADC (load balancing and application delivery)* Dell networking (Layer 2 / Layer 3 switching platforms)* Routing (OSPF)* VLAN design and network segmentation* Layer 2 / Layer 3 switching**What You Bring ...

desirable: C++ Python JavaScript HTML, CSS, XML and JSON Windows and Linux development Backend technologies (Node.js, Django or similar) Docker and containerisation TCP / IP networking and WebSockets SQL and database technologies Software debugging and diagnostic tools Cyber security principles Desirable Experience with ...