1 of 1 TCP/IP Jobs in West Bromwich

main objective working on the Service Desk, you will be responsible for accurately logging service request calls for IT problems and provide guidance / support / solution over the phone and keeping the customer informed at all times. Benefits Full time – Permanent … working (2 days in the office) Monday – Friday – (9am - 5pm) 20 days + BH Pension Scheme Key Responsibilities Provide a helpful professional first / second line support service to customers Perform predefined daily / weekly / monthly maintenance checks and tasks Log all service … PowerPoint) Printer Setup and Configuration (beneficial, not essential) Basic Understanding of Computer Hardware (beneficial, not essential) Active Directory, Group Policy, Remote Desktop Services, TCP / IP (beneficial, not essential) IP telephone system and basic photocopier configuration (beneficial, not essential) Antivirus, Antimalware and More ❯