Customer Insights Analyst
Durham, County Durham, North East, United Kingdom
Data Careers
Term Contract Location: Home/Durham (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex behavioural insights into clear, actionable strategies? If so … and interrogate data from multiple sources to provide a holistic view of customer engagement and interaction. Create and maintain dashboards and reporting suites using tools such as Power BI, Tableau, or similar. Collaborate with digital, CRM, and service design teams to feed insights into service personalisation, campaign targeting, and ongoing customer experience improvements. Work with external service delivery partners to … performing data mining, using SQL, Python, R or similar. Solid background in digital analytics tools such as Google Analytics or Adobe Analytics. Excellent data visualisation skills using Power BI, Tableau or similar platforms. A strong communicator who can turn data into compelling stories and recommendations for non-technical stakeholders. Experience of designing and delivering campaign analysis or customer targeting using More ❯
Employment Type: Permanent
Salary: £35,000
Posted: