2 of 2 Team Leader Jobs in Norfolk

Service Desk Team Leader Kings Lynn | Hybrid Working £40,000 - £45,000 DOE A growing Managed Service Provider is looking for an IT Service Desk Team Leader to join their expanding operation supporting organisations across Health, Housing and Social Care environments throughout the UK. … This is very much a people leadership role rather than a hands-on ticket role, ideal for an experienced Service Desk Team Lead or a senior engineer ready to take the next step into leadership. What you'll be doing: - Leading, mentoring and supporting a Service Desk team ...

Digital Service Desk Team Leader (Contract) Location: Norwich or Chelmsford (site-based) Working Pattern: Full-time, 37.5 hours + on-call rota Contract: 3 month contract initially Pay: £20 - £22 per hour PAYE Overview Our client is looking for a Digital Service Desk Team Leader … complex or high-priority issues Monitor ITSM dashboards, identifying risks and performance issues Coordinate resolution activities with infrastructure, applications, and SACM teams Team Leadership & Development Line manage Service Desk Analysts and Senior Analysts Conduct performance reviews, appraisals, and development planning Manage team rotas and ensure adequate ...