3 of 3 Technical Advisor Jobs in Scotland

GoFibre Edinburgh, Scotland, United Kingdom Join or sign in to find your next job Join to apply for the Line 1 Technical Support Advisor role at GoFibre Continue with Google Continue with Google GoFibre Edinburgh, Scotland, United Kingdom Join to apply for the Line 1 Technical Support Advisor role at GoFibre … Job function Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at GoFibre by 2x Sign in to set job alerts for “Technical Support Advisor” roles. Continue with Google Continue with Google Continue with Google Continue with Google Edinburgh, Scotland, United Kingdom 1 month ago Edinburgh, Scotland, United Kingdom 1 day ago Edinburgh, Scotland … Support – Routing & Switching OR SDN/NFV/5G (Location - UK Remote) Edinburgh, Scotland, United Kingdom 1 week ago Edinburgh, Scotland, United Kingdom 1 day ago Customer Services Advisor - Edinburgh 449R Edinburgh, Scotland, United Kingdom 6 days ago Edinburgh, Scotland, United Kingdom 6 days ago Edinburgh, Scotland, United Kingdom 1 day ago Musselburgh, Scotland, United Kingdom 3 weeks More ❯

the kind of place you want to work? If so, read on... WHAT YOU WILL BE WORKING ON Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot basic technical issues, providing solutions or escalating as needed. Record, prioritise, and track customer queries in the ticketing … standard. Customer-centric approach with the ability to manage all customer interactions with patience, empathy, and a positive attitude. Excellent verbal and written communication skills, to confidently explain technical issues to non-technical users. Understanding or interest in basic networking concepts such as IP addressing, routers, switches, and connectivity troubleshooting. Problem-solving skills to quickly diagnose … and resolve technical issues. Familiarity with using ticketing systems to log, track, and manage customer issues. We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we More ❯

to online safety. This includes, for example, AI and machine learning, digital identity, privacy enhancing technologies, decentralisation, user experience, gaming, network infrastructure, and digital forensics. The team provides technical expertise to policy, supervision and enforcement colleagues in the wider Online Safety Group, and others in Ofcom, during policy development processes and industry engagement activities. The purpose and scope … Provide expert guidance to policy, supervision and enforcement colleagues in the wider Online Safety Group and across Ofcom during policy development processes and industry engagement activities, on the technical aspects of online safety. Analyse the technical feasibility of regulatory proposals and assess their potential impact on online platforms, users and other stakeholders. Lead the design and … specialist third parties and other policy/functional specialists (e.g. strategists, economists, lawyers, data scientists etc.), ranging from desk-based reviews to the delivery of practical experimental and technical demonstration projects. Manage and support projects to explore in detail aspects of the systems, platforms and standards which are of concern to Ofcom; create an evidence base for the More ❯