applications. The software is broad and complex and customers require high levels of service and general software support. The support function is split into core areas including Software Support, Technical Support, and Managed Service Support. The software and technical support teams are focused on supporting the main software as it sits in their clients' own self-managed infrastructure … Service team focuses on managing the fully outsourced infrastructure setup forming part of the clients' own organization. Due to substantial new client wins, they are looking to appoint a Technical Operations Consultant who will be responsible for: Provision of a response service for technical queries related to the Managed Service and its operation. Responsibility for the completion of … Managed Service scheduled tasks defined within the Service Level Agreements. Deal directly with detailed technical support issues raised by customers and provide 2nd line technical support to the Customer Support Team. Responsibility for assessing Customer problems and accurately prioritising any follow-up actions including, where appropriate, co-ordination with the functional/technical experts. Advice and guidance More ❯
Senior Technical Property Claims Specialist - Global Broker Job Type: Permanent Sector: General Insurance Specialism: Claims, Commercial, Senior Appointments Location: Yorkshire & Humberside, Manchester & North West, North East & Scotland Town/City: Leeds, Manchester or Glasgow Salary range: Other Salary Description: Attractive salary and market-leading benefits Posted: 30-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-2982PC … in the country. These include clients from a wide range of industry sectors such as Automotive, Food & Beverage, Tech and Engineering, including those who pay 8-figure premiums. This Technical Team is staffed by some of the most gifted claims professionals in the market, many of whom have made the transition into broking from insurer or loss adjusting backgrounds. … client visits on occasion and, as a senior member of the team, assist with the training and development of less-experienced colleagues, as well as dealing with ad hoc technical referrals. With each loss being unique, there is no 'one-size fits all' approach to managing claims as complex as those handled by this team. For example, in some More ❯
term career. RESPONSIBILITIES: Creating engaging content on a range of topics Leading all SEO activities for the business Analysing titles and descriptions for SEO Briefing and writing SEO content Technicalanalysis and optimisation Search trend and keyword research and tracking Tracking traffic and conversions through Google Analytics Conducting regular competitor analysis Develop & perform link-building ideas and … recommendations fit within these Liaise with key stakeholders and partners, reporting on performance THE PERSON: Understanding of marketing best practices and techniques Knowledge of developments in marketing Familiarity with technical SEO SEO copywriting skills and knowledge of content strategies Education to degree level or equivalent Experience within a SEO focused role Experience with both on-page and off-page More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
infrastructure, system configurations, applications. Key Responsibilities - Perform mainframe CICS software upgrades coupled with administration and tuning to support mainframe environments. Current version is CICS 5.6. Provide high degree of technical support (24*7) to reduce the likelihood of significant service outage or disaster. Analyse new versions of CICS for functionality improving systems performance and reduce cost. Tracking and analyzing … performance and resource utilization of CICS systems Recommend changes, upgrades, and enhancements based on the technical analysis. Perform problem diagnostics and resolutions as well. Participate in incident and problem management activities related to applications and CICS. Encourage and ensure collaboration across functional users and vendors to provide guidance and manage different tasks with a “can-do” attitude. Execute project … systems. Solid understanding of resource definitions and its dependencies. CF structures and its practical use in a business environment. Experience with Omegamon and Fault Analyzer along with basic dump analysis skills on IPCS. Experience in cloning and sunsetting CICS regions. Basic understanding of CICS security with RACF. Exposure to working with SMF 110 records and its practical application in More ❯
