2 of 2 Technical Analyst Jobs in Bristol

/xerox.avature.net/en_US/careers/JobDetail/Bristol-Bristol-City-of-United-Kingdom-of-Great-Britain-and-Northern-Ireland-2nd-Line-Technical-Analyst/52313About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office ...

support function based in Bristol (BS34 8JH). Working within a collaborative seven-person team, you'll play an important role in ensuring technical issues and service requests are managed efficiently within a structured support environment. Your new role As an IT Technical Support Analyst, you will … responsible for managing a queue of incidents, service requests, and changes through Remedy. You'll investigate reported technical issues, complete standard support activities in line with documented procedures, and provide day-to-day application support within a predominantly Microsoft-based environment. More complex incidents will be escalated to senior ...