End User Compute Technical Analyst
Fleetwood, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
NHS Business Services Authority
Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Technical Analyst is to provide first/second/third line support for all NHSBSA employees. The End User Compute Technical Analyst is responsible for triaging incidents and service … requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need for the End User Compute Technical Analyst to ensure the integrity and security of ICT systems is maintained. What do we offer? o Hybrid working - offering flexibility to work predominantly from home with the … the latest technology and internal system processes. 11. Building and maintain a number of productive working relationships across the organisation. 12. Analysing, interpreting and reporting information and knowledge of technical subjects and concepts to influence decisions. 13. Using incident, problem, request and change management processes and systems to support the successful implementation of system enhancements and fault resolutions, in More ❯
Employment Type: Permanent
Salary: £38682.00 - £46580.00 a year
Posted: