Technical Client Manager
- Hiring Organisation
- 17918
- Location
- Birmingham, Warwickshire, United Kingdom
customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive … support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer s real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. ...