8 of 8 Technical Debt Jobs in the West Midlands

customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description Role Purpose: The Technical Account Manager (TAM) owns the technical relationship for a portfolio of managed IT customers. The role exists to bridge the gap between reactive … support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer’s real-world environment, identifies risk and improvement opportunities, and helps customers get the best possible value from their managed services. ...

platform, ensuring stability, performance and compatibility with Microsoft's regular wave updates. You will work closely with internal stakeholders to deploy solutions, reduce technical debt and drive continuous improvements across the CRM estate. Key Responsibilities Managing bi-annual Microsoft Wave Updates, including compatibility checks and remediation of breaking … views, dashboards, and mailboxes for performance or system errors, escalating and resolving issues where required Deploying CRM solutions and implementing improvements to reduce technical debt Supporting data cleansing and data quality tooling within Dynamics 365 Investigating and helping to establish CI/CD pipelines for improved deployment processes ...

client is looking for a senior technical leader who thrives at the intersection of strategy and execution. This role shapes how enterprise-scale systems evolve—turning legacy platforms into modern, scalable foundations that directly power business outcomes. You’ll influence how technology enables growth, stability, and innovation across … employer without sponsorship. Sponsorship is not provided and will not be required in the future. Benefits & Extras Executive-level influence over enterprise architecture and technical direction Opportunity to modernize mission-critical systems with real business impact Player–coach environment that values technical credibility and leadership Highly collaborative culture ...

central hub between multidisciplinary teams (Design, Engineering, Data, and Policy). You will break down silos to ensure a cohesive user journey and shared technical goals. Apply a deep understanding of public sector working practices to navigate governance, procurement, and departmental dependencies effectively. Communicate complex product concepts and data … driven insights to both technical and non-technical stakeholders, securing buy-in for product pivots or resource allocation. Use rigorous user research and performance data to prioritize the product backlog, ensuring features solve real user needs while meeting policy objectives. Foster a high-performing agile culture, facilitating ceremonies ...

platform reliability at scale. As an experienced Infrastructure Engineer, you'll design, deliver, and continuously improve enterprise-grade platforms, using sound engineering judgement and technical leadership to influence the future direction of a secure, scalable, and innovative cloud estate. We work in a hybrid way, with a requirement … initiatives that modernise, stabilise, and improve HomeServe's infrastructure estate. The role focuses on end-to-end delivery of infrastructure projects, platform enhancements, and technical roadmaps ensuring solutions are well designed, risk assessed, and aligned to architectural, security, and operational standards. It plays a key role in identifying ...

recovery Ensure systems are secure, reliable, well‑maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define ...

Portfolio & Roadmap Ownership Own and govern a multi-year product roadmap spanning multiple teams and initiatives. Ensure investment is balanced across innovation, platform resilience, technical debt, security, and regulatory needs. Make prioritisation decisions that maximise customer and commercial impact. Commercial Accountability Own the commercial success of the Transport ...

requirements to prototype while maintaining quality and design judgment. Think and operate at the systems level — connecting features to broader product patterns, identifying design debt, and contributing to a component and interaction framework that scales. Drive stakeholder alignment through clear communication, documentation, and cross-functional collaboration. Apply and extend ...