Aftersales Technical Operations Engineer Working Location: Hounslow, London About the role: The Aftersales Technical Operations Engineer will directly support our aftersales technical activities, focusing on defect tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and … reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement initiatives. Key responsibilities: Provide hands-on support during vehicle fault investigations, both remotely and onsite Manage and track … technical defects, escalating as needed in collaboration with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides More ❯
warrington, cheshire, north west england, united kingdom
BYD
Aftersales Technical Operations Engineer Working Location: Hounslow, London About the role: The Aftersales Technical Operations Engineer will directly support our aftersales technical activities, focusing on defect tracking, frontline support, documentation, and process optimization. This role is designed to strengthen operational efficiency, improve issue resolution, and … reinforce coordination between technical and service functions across regions. The candidate will report directly to Technical Support Managerand act as a key executor of our field support and internal improvement initiatives. Key responsibilities: Provide hands-on support during vehicle fault investigations, both remotely and onsite Manage and track … technical defects, escalating as needed in collaboration with quality and engineering teams Create and maintain operational dashboards and technical reports (VOR, defect trends, issue summaries) Develop and update technical SOPs and service workflows Draft and edit technical documentation, including service bulletins, repair procedures, and troubleshooting guides More ❯
Unit 1 Oakfield Road, Cheadle Royal Business Park, Cheadle, Cheshire, England
SOLUTIONS PT LIMITED
a long-term career. We have had previous apprentices develop at a fast pace, not only within their degree studies, but also in their technical positions within the company, and are now graduating well positioned to step into senior positions. Role This is a full-time position working within … our Technical Services Team whilst studying towards a degree. The degree is a work-based programme designed to provide essential knowledge, understanding and skills required to operate effectively and successfully in a technical support role. It allows you to combine workplace learning opportunities with theoretical knowledge gained through … exciting opportunity to join the expanding team at SolutionsPT, where no two days are the same. You will be involved in providing first-class technical support to customers on a wide range of industrial software, hardware and associated products. With 100 employees, we’re a growing company, staffed with More ❯