1 of 1 Technical Engineer Jobs in Telford

Are you ready to take your career to the next level? This exciting opportunity as a Technical Support Engineer offers you the chance to work with cutting-edge technology, delivering exceptional service to customers and driving innovation in the telecommunications industry. With a competitive salary, outstanding benefits, and opportunities for growth, this role is perfect for someone looking … to make a real impact in a dynamic and rewarding environment. What You Will Do: - Diagnose and resolve technical issues, ensuring long-term solutions are implemented effectively. - Provide advanced troubleshooting support for escalated incidents from Tier 1, showcasing your expertise. - Analyse and resolve software, hardware, and networking problems across diverse systems. - Perform remote installations of cloud-based telephony systems … ensuring seamless integration. - Deliver training and onboarding support to users, ensuring optimal utilisation of hardware, software, and services. - Investigate and resolve end-user technical issues, maintaining high service standards. What You Will Bring: - Experience in supporting internet products such as ADSL, VDSL, FTTC, FTTP, SoGEA, and Ethernet. - Strong knowledge of IP networking, including DHCP, DNS, VPN, NAT, and VoIP. More ❯