Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
Service Desk Manager/Technical Team Lead Location: Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk team delivering technical support across a fast-paced, enterprise-grade IT environment. This is … team performance, overseeing escalations, and driving service excellence through process improvement and strong leadership. Key Skills - Lead and mentor a team of 1st to 3rd line engineers, fostering technical development and service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are met Act as the final technical escalation point for … Support onboarding/offboarding, license management, and asset tracking Ensure compliance with company security and data handling policies Collaborate with stakeholders, department heads, and external vendors as required Technical Skills - Strong experience with Windows OS , Active Directory , Group Policy , Exchange/M365 , Intune Knowledge of basic networking concepts (DNS, DHCP, VLANs, VPNs) Familiarity with endpoint management tools (e.g. More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Service Desk Manager/Technical Team Lead Location:Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk team delivering technical support across a fast-paced, enterprise-grade IT environment. This is … team performance, overseeing escalations, and driving service excellence through process improvement and strong leadership. Key Skills - Lead and mentor a team of 1st to 3rd line engineers, fostering technical development and service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are met Act as the final technical escalation point for … Support onboarding/offboarding, license management, and asset tracking Ensure compliance with company security and data handling policies Collaborate with stakeholders, department heads, and external vendors as required Technical Skills - Strong experience with Windows OS , Active Directory , Group Policy , Exchange/M365 , Intune Knowledge of basic networking concepts (DNS, DHCP, VLANs, VPNs) Familiarity with endpoint management tools (e.g. More ❯
Grimethorpe, Barnsley We are currently recruiting for a Lead Controls Automation Engineer to join a UK leading logistics company. Lead Controls Automation Engineer will be joining an innovative market leader within the industry who can offer unlimited progression and technical development. The Lead Controls Automation Engineer will be working within a fully automated facility and will receive More ❯
