1 of 1 Technical Leader Jobs in Watford

the group. While the position is advertised under Boxxe, the successful candidate will be based on a CAE HQ in Hemel Hempstead. Your Mission 💪 As the CAE Infrastructure Technical Team Lead, you are responsible for overseeing the 2nd and 3rd line infrastructure support team within a managed services environment. The team oversees the technical infrastructure both … in supporting and deploying CAE’s back up and monitoring toolsets. This is very much a player/manager role that will require you to use both your technical and leadership skills. What you’ll be doing 🎯 Ensuring the availability, security, and capacity of our customers’ and internal infrastructure Troubleshooting and resolving technical issues in a … of infrastructure technologies, including compute, storage, networking, and cloud platforms Working closely with the service desk, NOC teams, and other departments to resolve incidents and problems Collaborating with technical and business teams to proactively identify opportunities for service improvement and changes in the services delivered to our customers Driving a culture of customer intimacy and employee satisfaction in More ❯