1 of 1 Technical Specialist Jobs in Suffolk

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest in … both professional and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work under pressure … a problem and gather all the required information to ensure the customer gets the best possible experience Replying to user App Store reviews and enquiries on social media Translating technical lingo into more understandable terms Supporting client electronic signatures via Docu Sign when necessary More ❯