2 of 2 Technical Support Analyst Jobs in Jersey

client is seeking a hybrid Technical Support Analyst to join their team in St Helier, Jersey. In this pivotal role, you will provide first-line and developing second-line technology support across various environments, including desktop services, Microsoft 365, and network access. You will handle incidents … service requests, and user queries through established processes, ensuring timely resolution or escalation. The Technical Support Analyst is instrumental in delivering consistent and reliable technology support, enhancing internal capabilities, and improving knowledge management. This opportunity offers a chance to work in a dynamic environment focused ...

Itchyfeet is assisting a client in finding a Hybrid Technical Support Analyst in St Helier, Jersey. You will deliver first-line and developing second-line support for desktop services, Microsoft 365, and network access, handling incidents, service requests, and user queries. You will follow established processes … diagnose, resolve, or escalate issues while contributing to knowledge articles and supporting collaboration with technical teams and MSPs to ensure reliable service delivery in a #J-18808-Ljbffr ...