TechnicalSupport & pre-Sales Engineer UK As TechnicalSupport & presales Engineer you enable our partners and customers to install, maintain and expand our security solutions by providing them with training, technicalsupport and consultancy using your expert knowledge of our security solutions. This role combines both in depth technical skills with … employees, while effectively preventing unauthorized access. Our solutions are used worldwide by more than 2,500 leading companies and help organizations optimally combine security and accessibility Your responsibilities Provides technicalsupport for the functioning of systems, networks and/or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or … of the own area of expertise; Identify and implement opportunities for improvement to further increase the scalability of the team and our solutions; Play an advisory role in providing technicalsupport in our sales processes; including being part of a presentation/pitch team and delivering compelling product demonstrations; Advise and provide product or selling information to external More ❯
TechnicalSupportEngineer - Aldermaston - Onsite with flexibility to travel - £45,000 to £55,000 per year FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a TechnicalSupport Engineer. The successful candidate will provide high-level technical assistance and support, ensuring smooth operation of computer … at customer sites (majority within a 50 miles radius of Aldermaston) Specific responsibilities include: End-to-end project delivery, providing solution implementation, project management and pre/post-project support Troubleshoot and resolve issues related to operating systems, software applications, and hardware components. Assist with setting up and configuring computer systems. Conduct software troubleshooting and recommend solutions. Assisting other … Teams \ Exchange \ SharePoint, Intune and AutoPilot. VMWare ESX, vCenter and/or Hyper-V. Backup, Firewalls and Email Security LAN, WAN, VLAN, VPN and Wireless Certifications or a technical qualification in IT. Excellent knowledge of Sophos, Egnyte and Ubiquiti would be highly beneficial. Background of working for an MSP. TechnicalSupportEngineer - Aldermaston - Onsite with flexibility More ❯
TechnicalSupport EngineerLocation: Maidenhead, Berkshire Salary: £30,000 - £40,000 We are working with a successful Service Provider to find a hands-on TechnicalSupportEngineer to join their team in Maidenhead. This is a varied field-based role combining 1st and 2nd line network support with on-site cabling and infrastructure installation. Key … Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations and support as required Document issues … solutions, and changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technicalsupport or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience More ❯
TechnicalSupportEngineer (Electrical) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technicalsupport role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking … to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯
TechnicalSupportEngineer (Electrical) Reading, Berkshire 32,000 - 38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an electrical background who is looking for a technicalsupport role working with a portfolio of high tech products with a global business. Do you come from an electrical background and looking … to use your skills in a new environment? Are you looking for a varied role that allows you to increase your technical skills through dedicated OEM training? This company have been established nearly 20 years and are specialists in the manufacture, installation and maintenance of high tech electronic equipment used in residential and commercial properties the world over. They … their journey of rapid expansion. In this role you will be working with their customers across the UK and be the first point of contact with regards to any technical enquiries. You will be working with customers and engineers over the phone, video calls and remote login sessions to resolve issues as quickly as possible. This role also allows More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated TechnicalSupport … ensuring service excellence in line with the statement of work and industry best practices. Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction. Triage and resolve technical issues via ticketing systems, phone, and remote sessions. Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams. More ❯
Job description Job Position : TechnicalSupportEngineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project TechnicalSupport and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯
Job description Job Position : TechnicalSupportEngineer Industry: Security and Surveillance Job Type: Full time Location: Maidenhead and other places in the UK as business requires Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services … in the global CCTV & video surveillance equipment market, and has maintained its spot in the 2019 a&s Security 50, ranking 2nd for two consecutive years. Job Description Project TechnicalSupport and Delivery: 1. Verify and identify tech issues from a big/complex system, typically with 50+ devices, including management software and specified network requirements. 2. Troubleshooting … internally and externally. 3. To complete the project bidding work, to help customers make the tender documents, and make project tenders, according to the required standard. 4. Provide specified technical training for target project customers after understanding their technical skill levels. 5. Understand and consolidate customer demand for products, and provide feedback for product improvement. 6. Figure out More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Principle
I’m hiring for our long-term client – this time for a TechnicalSupportEngineer or Application SupportEngineer within the User Experience UX role with one of my favourite hiring managers – a strong, collaborative team and a high-performing environment. Contract: 12-month PAYE | Inside IR35 + strong possibility of conversion to FTE Salary … Staines, Surrey – Hybrid, 2 days onsite (40 minutes by train from London) Start: ASAP Hours: 40 hours/week | Weekly pay | Laptop provided What’s the role? You’ll support customers working on a cloud-based enterprise platform – helping troubleshoot UI-related issues, debug frontend behaviour, and create small scripts that streamline issue resolution. It’s hands-on, technical, and customer-facing. You’ll collaborate with global engineering and support teams and have a direct impact on improving customer experience and internal support processes. We’re looking for someone with: UI development or support experience Exposure to at least two of: ReactJS, GraphQL, AngularJS, AJAX, CSS, Mobile app development Ability to read/debug JavaScript More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a TechnicalEngineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers More ❯
We build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technicalsupport, we want to hear from you! Key Responsibilities: Provide timely and effective technicalsupport to customers via email and phone. Resolve hardware build issues within … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic … knowledge of programming languages such as C++, Python and Linux command line to enable customers to resolve hardware issues. You will have: Proven experience in technical support. Strong knowledge of hardware, particularly with Dell products, network troubleshooting and switch configurations. Excellent communication skills with the ability to explain technical concepts to non-technical users. Customer-focused with More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Principle
Application SupportEngineer – Integration | London | Hybrid | £41K We’re looking for an Application SupportEngineer - Integration to join a global tech/SaaS company’s Dublin team. If you love digging into technical issues, solving complex integration challenges, and making things work seamlessly, we want to hear from you. What You’ll Be Doing: Supporting More ❯