9 of 9 Technical Support Engineer Jobs in Cambridge

industry. Position overview Are you a technically-minded professional with a passion for solving problems and helping customers succeed? We’re looking for a technical support engineer to join our dynamic customer support team at GIS, based in North Cambridge. In this exciting role, you’ll … be at the heart of delivering world-class technical support for our global customers, working hands-on with our full suite of cutting-edge products. You’ll take the lead in resolving technical queries, providing expert remote and in-house training on GIS systems, and collaborating with … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Cambridge Client: Hawksworth Location: Cambridge (Remote) Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software … Our client is a highly reputable software company, used even by NASA. The list of their clients is impressive! We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. Your responsibilities will include providing technical support for … like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting More ❯

The Customer Support department has an exciting opportunity for a skilled Technical Support Engineer to join IQGeo in an interesting role, supporting IQGeo’s end-to-end geospatial software solutions for our growing global customer base. This role joins a dynamic team that enjoys working with … software, GIS (Geographic Information System), engineering, and problem-solving skills. The opening for this position will require working Saturday and Sunday business hours to support our growing Global customer base and new 24/7 Support packages. The ideal Technical Support Engineer is a geospatial … technical expert, experienced in configuration and implementation of technical solutions often requiring knowledge of complex integrations with 3rd party software systems, various middleware components, and custom software development as required by customers. Supervisory Responsibilities None Duties/Responsibilities As an integral part of the IQGeo Customer Support More ❯

Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a … Senior Technical Support Engineer with expertise supporting PHP-based applications, especially Zend Framework. You will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience is a plus, especially on mainframe systems, but not essential. Your responsibilities include … the first point of contact Helping customers by demonstrating your PHP expertise Diagnosing and troubleshooting performance and integration issues Requirements: 5+ years in tech support Hands-on experience with PHP-related technology Linux and Windows server experience Basic networking and shell scripting skills If you are excited about joining More ❯

Technical Support Engineer Peterborough Permanent £30,000- £35,000 (doe) + Benefits We are looking for a Technical Support Engineer for a full-time, permanent position based on-site in Peterborough, with an ideal start date in June/July 2025. Benefits include … Excellent problem-solving skills with a proactive learning mindset. Experience with bespoke software systems; familiarity with healthcare-related platforms is a bonus. Provide software support for bespoke healthcare software solutions, with a focus on first-time resolution. JBRP1_UKTJ More ❯

and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. Troubleshoot and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer … feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve More ❯

industry. Position overview Are you a technically-minded professional with a passion for solving problems and helping customers succeed? We’re looking for a technical support engineer to join our dynamic customer support team at GIS, based in North Cambridge. In this exciting role, you’ll … be at the heart of delivering world-class technical support for our global customers, working hands-on with our full suite of cutting-edge products. You’ll take the lead in resolving technical queries, providing expert remote and in-house training on GIS systems, and collaborating with … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related More ❯

We have offices in New York, Chicago, Toronto, London, Belfast, Dublin and across Asia. Continuous career development opportunities: We provide professional skills development and technical training. The chance to be a part of a self-sufficient, successful team: The Options team operates in a fast-paced environment with endless … Singapore, Auckland, Belfast and London for successful candidates. We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance. We have a fresh new team expanding globally and we want to … technology. Strong interpersonal skills with client facing experience. Project management skills and proven ability to manage own workload. (In the case of applications for technical positions, examples of previous work are encouraged.) How to apply Please submit a CV and cover letter to the Graduate/Placement Technical More ❯

Social network you want to login/join with: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Provides user support, new hire system set ups … and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train … users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Requirement. Excellent interpersonal More ❯