TechnicalSupportEngineer/Field & Remote SupportEngineer Location: Redruth, Cornwall, UK Full-Time, Permanent As a TechnicalSupportEngineer/Field & Remote SupportEngineer you will play a key role within the Global TechnicalSupport Team, providing … high-quality 1st and 2nd line support for a worldwide customer base across a diverse technical portfolio. The role is shift-based and involves proactive and reactive support for network infrastructure and customer-facing systems, covering IT, networks, firewalls, satellite antenna systems, and web traffic filtering. Based …/365 and includes assisting with training and mentoring other team members, and supporting the shift Team Lead with operational guidance. Key Responsibilities of TechnicalSupportEngineer/Field & Remote SupportEngineer Respond promptly and professionally to customer enquiries, ensuring expectations and contractual obligations are More ❯
TechnicalSupportEngineer Location: Cornwall Contract: Permanent We are recruiting for TechnicalSupportEngineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupportEngineer, you will be responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for both maritime and land-based customers. This role is a permanent full time position based in Cornwall. In this role you will be required to work different shifts. Other … benefits include free parking, annual bonuses, pensions matched up to 7.5%, 25 holidays per year plus bank holidays and more. Role Requirements – TechnicalSupportEngineer To manage responses to customer inquiries, replying promptly and efficiently, ensuring customer expectations and contractual obligations are met and where possible, exceeded. More ❯
Job Description Position: TechnicalSupportEngineer Job ID: 2394/4 Location: Cornwall Rate/Salary: £30-£34K + £3500 shift allowance Benefits: Plus 4 on 4 off shift allowance (12-hour shifts) Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion … have a number of permanent and contract vacancies for multiple businesses across the UK and overseas. The following job description outlines the position of TechnicalSupportEngineer . Typically, this person will act as a proactive Shift Engineer in a global TechnicalSupport team … assisting in mentoring and guiding 1st and 2nd line support teams to ensure quick and effective resolution of customer queries. They will support the Team Lead and play a key role in delivering 24/7 service to the client. HSB Technical's client is an established More ❯
TechnicalSupportEngineer Location: Cornwall Contract: Permanent We are recruiting for TechnicalSupportEngineer to join the team for a global client. Our client specialises in I.T solutions and communication services within Government and Maritime markets. As a TechnicalSupportEngineer, you will be responsible for 1st and 2nd line technicalsupport on product, service and billing enquires for click apply for full job details More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer … telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line … support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineer … telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technicalsupport and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line … support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations More ❯
Job Description Technical Sat-Com SupportEngineer Location: Pool, Redruth Type: Full-Time | 12-hour shifts on a 4-on, 4-off rotation (days and nights) | Permanent Overview : A leading technology-driven organisation is seeking a technically skilled and customer-focused TechnicalSupportEngineer to join its Global Customer Support team in Pool, Redruth. This is a hands-on role supporting a global client base across satellite communications, IP networking, and firewall technologies. As a senior engineer on shift, you will play a key role in mentoring junior staff, resolving complex … technical issues, and maintaining operational excellence within a 24/7 support environment. Key Responsibilities: Provide 2nd line technicalsupport across a range of satellite, networking, and IT infrastructure technologies Proactively monitor and respond to network and system alerts, identifying and resolving issues in line with More ❯
Redruth, England, United Kingdom Hybrid / WFH Options
Different Technologies Pty Ltd
Position: TechnicalSupportEngineer Location: Redruth, Cornwall – Hybrid (Up to 6 Days/Month Remote) About the Role: This position forms a vital part of a global technicalsupport team delivering expert-level service across satellite communications, cybersecurity, and IT systems. Based in Redruth, Cornwall … with up to six days of remote work per month, the role involves both 2nd line support and hands-on responsibility for fault resolution across a wide range of technologies. Working in a fast-paced, shift-based environment, you’ll be involved in supporting critical infrastructure for a worldwide … customer base. The role demands both a methodical technical mindset and strong customer service skills, ensuring issues are resolved efficiently and thoroughly documented. The successful candidate will also support internal infrastructure, including IT hosting and security systems, backup recovery, telephony equipment, and Freshdesk ticket management. The ability to More ❯
TechnicalSupportEngineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a TechnicalSupportEngineerMore ❯
/7 Rota) Are you a tech-savvy problem solver with a passion for supporting global networks? We’re looking for a Network SupportEngineer to join a dynamic and fast-paced Global Customer Support team based in Redruth (Pool) . In this role, you’ll provide … hands-on technicalsupport across satellite communications, IP networking, and firewall systems—keeping critical services online for customers around the world . You’ll be a senior presence on shift, guiding junior engineers and taking ownership of complex technical challenges. What You'll Do: Deliver 2nd line … support for IP networks, satellite systems, and customer equipment Monitor systems proactively and respond to alerts in real time Troubleshoot issues across routing, switching, RF links, and Wi-Fi Own support tickets from diagnosis to resolution, maintaining customer satisfaction Log incidents and actions accurately using tools like Freshdesk More ❯
