1 of 1 Technical Support Engineer Jobs in Daresbury

fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work? Why We Need You! We’re seeking individuals who can provide exceptional technical support to our customers and partners. Strong technical expertise and excellent customer interaction skills are essential for this role. You’ll be working directly with clients on … complex, sophisticated products often systems-level software where a technical background is crucial for effective communication and problem-solving. Join us to make a real impact! What You Will Be Doing: The individual we're seeking should have a strong technical background and enjoy troubleshooting issues. Normal operations regularly require communicating with customers, managing critical issues, and providing … world-class support to customers. The Support Engineer will receive cases electronically through our Support portal and will also be part of an inbound call queue receiving and answering questions for direct customers and partners. Act as customer advocate when reporting issues to engineering and closely work with other cross-functional teams to have a best More ❯