9 of 9 Technical Support Engineer Jobs in Gloucestershire

by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses … and resolve customer issues via phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance … the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability to identify and troubleshoot failed patch installations. Be familiar with PowerShell scripting and able to More ❯

Supplier Technical Support - Principal Engineer Company : Safran Landing Systems Job field : Supply chain Location : Gloucester, England, United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Employees/Staff Join Safran Landing Systems in Gloucester as a Supplier Technical Support - Principal Engineer, playing a key role in supporting the Transfer and NPI (New … exciting time to join our growing local team. Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work. • We value your time: We have an early finish on a Friday, giving you time to recharge. • Time to unwind: Start with … forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. It's easy to take flying for granted, or forget the incredible amount of technical skills, capability and co-ordination required to create an aircraft. At Safran, we never take it for granted. Our people's talents and skills come together to make the More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Gloucester Client: Hawksworth Location: Gloucester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Fully … as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, reportedly used by NASA and other major organizations. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP applications, especially Zend Framework. Your role will involve providing technical support for the client's environment, working on … What does your day look like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting If this sounds like More ❯

sectors and build a great place for everyone to work. We will achieve this by maintaining an entrepreneurial mindset—customer-focused, competitive, and operationally excellent. Job Details Job Title: Technical Support Engineer Employing Entity: Dutypoint Ltd Employment Basis: Permanent Location: Office/Field Based Reports To: Technical Support Manager Purpose of Role The Technical Support Engineer role involves supporting various departments—primarily Sales, Service, and Production—on technical matters, including site visits and troubleshooting customer issues over the phone. This fast-paced, reactive role requires attention to detail and customer focus. Additional tasks may include supporting new product development, providing hands-on technical support, electrical design work, continuous … improvement projects, factory quality checks, and ensuring designs meet specifications and standards. Responsibilities Supporting sales teams with technical solutions within budget via ticketing system. Assisting onsite service team with technical queries, such as specifying units. Conducting site visits to investigate issues or advise on technical problems. Managing mini continuous improvement projects from start to finish. Supporting manufacturing More ❯

this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally. JOB TITLE: Technical Support Engineer EMPLOYING ENTITY: Dutypoint Ltd EMPLOYMENT BASIS: Permanent LOCATION: Office/Field Based REPORTS TO: Technical Support Manager PURPOSE OF ROLE: The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by serving the many and varied needs of … our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to ensure More ❯

communication are crucial to how we do business. We stand by what we say, today and every day. Pumps and pumping systems by their nature are complex therefore good technical backup for the Dutypoint team is vital. This role is a key role in providing creative technical solutions in many and varied situations allowing Dutypoint to go from … strength to strength! Job Purpose The Technical Support Engineer role is a very fulfilling role focusing on supporting any department across the company – primarily the Sales, Service and Production departments - on technical matters as they arise, including site visits and trouble-shooting customer issues over the phone. This is a fast-paced reactive role driven by … of our valued customers according to their requested timescales, but always with a strong focus on attention to detail. Other tasks could include supporting new product development, hands-on technical support in our factory as required, electrical design work (including process and instrumentation drawings), continuous improvement projects, conducting factory acceptance/quality checks in our manufacturing facility to More ❯

Job Description - Support Engineer - Technical Support & Authoritative Advice (00124723) Support Engineer - Technical Support & Authoritative Advice - 00124723 Job title: Support Engineering - Technical Support & Authoritative Advice Location: Filton (and embedded in the customer site Abbey Wood). We offer a range of hybrid and flexible working arrangements - please speak to your … recruiter about the options for this particular role What you’ll be doing: Acting as an engineering(Mechanical and Structural) technical query focal point and Subject Matter Expert (SME) for BAE Systems embedded in the customer site (Abbey Wood) To provide specialist knowledge in responding to engineering queries raised by the MOD customer or Submarine Enterprise partners relating to … the design, safety, maintenance and operation of the equipment and systems installed in, In-Service Submarine platforms Providing technical Authoritative Advice, in accordance with the extant governance processes, for equipment in response to engineering queries raised by the MOD Design Authority and enterprise partners Leading/attending customer support meetings and reporting into BAE Systems any issues and More ❯

Job Title: Principal Engineer - Support Engineering (Technical Support & Authoritative Advice) Location: Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Providing specialist knowledge in responding to engineering queries, relating to the design … operation of the equipment and systems installed on Dreadnought Class submarines Liaising and building relationships with MoD, Naval personnel and third-party Submarine Enterprise partners To technically review proposed support documentation to achieve final acceptance before publication Working independently as a member of the Support Engineering Team. To attend and provide support to various Stakeholder meetings Manage … Technical Queries to enable Support Engineering to capture, respond to and report progress The review and upkeep of various MoD sponsored publications including Books of Reference, Defence Standards and Joint Service Publications Your skills and experiences: Essential: HNC or equivalent in Mechanical/Electrical engineering or solid practical experience in a submarine environment Competent user of Microsoft software More ❯

Job title: Support Engineer - Technical Support and Authoritative Advice Location: Filton, Bristol (with also attending Abbey wood site minimum 3 days per week). We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing … Working alongside the customer in a collaborative manner Give technical guidance and documentation to support the ongoing operation of Astute Class Submarines including the provision of Astute Class Combat System/Platform technical information from previously published sources Provide Astute Class Combat System/Platform Authoritative Advice, in accordance with the extant governance processes, for Astute-Class … equipment in response to engineering queries raised by the MOD Design Authority Act as point of contact for customer queries within Abbey wood reaching out to wider team for support Provide support across the In-Service Engineering functional areas, focusing on Combat Systems and additionally Platform, Mechanical/Electrical, Safety and Environmental, Design Change, Commissioning, Training and Learning More ❯