2 of 2 Technical Support Officer Jobs in the Midlands

Job summary About the role: Were looking for an IT Technical Support Officer to join our IT Team at Diagnostic World. This is a full-time, permanent position, working remotely, with some national travel as required. Main duties of the job You will prioritise and respond to helpdesk calls, providing 1st and 2nd line support for … all business IT systems. There will be the requirement to support off-site locations as required, but all travel costs will be covered by Diagnostic World. About us Diagnostic World are a leading provider of NHS and Private healthcare with services delivered from Community Diagnostic Centres, Community Health Centres and within our fleet of mobile and relocatable units. Within … include hardware and software. Manage the antivirus updates across the estate. Administer internal IT services (such as our Devices, M365 tenant, Azure, and business SaaS applications). Manage and support the smartphones for the business on MDM environment. Support all clinical systems, including our Patient Administration System. Whats in it for you: Company Pension Scheme 20 days annual More ❯

Operations and Technical Support Lead Officer (Planning) Location: Northamptonshire - Hybrid - 1-2 days in the office Salary: £55 p/h Contract: Full-time, 3 months contract Are you an experienced leader with a passion for delivering high-quality planning services? North Northamptonshire Council is seeking an Operations Lead Officer to play a pivotal role in … supporting the Planning Service and driving operational excellence across our Growth and Regeneration Directorate. About the Role As Operations Lead Officer, you will: Manage and develop a team responsible for project management, performance monitoring, and administrative support. Oversee financial processes including invoicing, budget monitoring, and forecasting. Monitor and report on performance indicators and project milestones, ensuring compliance with internal … and government standards. Lead on data management and reporting to support strategic decision-making. Coordinate IT systems for planning, providing training and support to users. Handle customer feedback, complaints, and statutory requests (FOI, EIR, SAR) in line with GDPR. Support senior managers in delivering service plan objectives and continuous improvement initiatives. What We're Looking For Education More ❯